330 Bar & Grill review: Top-notch food, awkward experience

2022-09-17 19:53:38 By :

The 330 Bar & Grill inside the DoubleTree by Hilton Canton Downtown hotel is a hop and a skip from The Rep’s office on Market Avenue South. But because the restaurant opened in late 2020, and I’ve been working remote since March 2020, I tend to forget it's there.

I visited once to celebrate a birthday in the party room, and I decided it was time to visit again for dinner.

On a sunny Thursday, my husband, Austin, and I made our way to the hotel restaurant for dinner. From the moment we walked in, things were a little awkward. 

The manager was at the host stand and asked if we had reservations. The restaurant wasn’t that full, so that felt a bit odd.

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When we were seated, we were asked for our drink orders. Our drinks arrived quickly, but then we waited for 10 minutes for our order to be taken. We couldn’t figure out who was waiting on our table. A few waitresses walked throughout the restaurant, as did the manager.

The manager did take our order, followed quickly by a waitress asking if it had been done. It all felt a little confusing.

Our dishes came out quickly. I ordered the Reuben ($15) − surprise, surprise − and upgraded the side to sweet tots for an extra $2. Austin got The Fulton flatbread pizza ($13). 

The Reuben’s description on the menu says it’s made with house corned beef, Amish baby Swiss, sauerkraut, 1330 island dressing and Norcia marble rye. I’m convinced the bread wasn’t a marble rye. It may have been a light marble rye, but it didn’t have much marbling. It also had caraway seeds that I didn’t care for and was a bit too crunchy for my taste.

Yes, you read that right − 1330 island dressing. It's just like thousand island dressing, but it's from a restaurant with 330 in its name.

Aside from my bread preference issues, I really enjoyed this sandwich. The beef was sliced thin, and there was ample kraut, cheese and dressing. I think this sandwich might have had the most cheese I’ve ever had on a Reuben, which I really appreciated. I also liked that it was hefty and filling.

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From the first bite, the sweet tots blew me away. They were definitely worth the upgrade from French fries, 330 chips or fruit that come with all sandwiches. They also can be purchased a la carte for $6.

I’m a huge fan of sweet potatoes, and these hit just right. The outside of each one had just the right crunch, while the inside was perfectly soft. The flavor was exquisite. I believe they had just a sprinkling of cinnamon or sugar on top that gave them the perfect level of sweetness, while still tasting savory. 

The portion was large but not overbearing. I couldn’t finish them, so I was lucky enough to bring them home and enjoy them for lunch the next day.

Austin’s flatbread pizza called The Fulton had pepperoni, bacon, mozzarella, banana pepper and San Marzano tomato sauce. He said it was filling and tasted great. In terms of the flatbreads offered, he played it safe, as the others seemed to have more flavor.

I pick on him for always getting the “vanilla” option, but he liked it, so that’s all that matters.

The menu offers other flatbreads, including Hawaiian that sounded tasty. There also are sharable dishes, including wings, pierogies and a quesadilla; soups and a variety of salads; a few handheld sandwiches, including a burger and a chicken sandwich; several entrees, including chicken parmesan, pork chops, salmon, cannelloni, crab cakes and ravioli; several sides, and a variety of desserts.

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I can’t say enough good things about the food, especially the sweet tots, but the whole dining experience was awkward from beginning to end. The same waitress who checked to see that we'd ordered dropped off our check. Then, the manager stopped by to drop it off. 

The whole experience felt uncomfortable and made me wonder if they were short staffed.

330 Bar & Grill is at 320 Market Ave. S in downtown Canton. The restaurant is open from 7 a.m. to 10 p.m. daily for breakfast, lunch and dinner. Sunday brunch is served from 9 a.m. to 3 p.m. For more information and to view the full menu, visit 330barandgrill.com.

Taste: Everything we ordered was tasty. 4.5/5 stars

Ambiance: The restaurant is very beautiful and has a nice lounge feel. 5/5 stars

Service: Things were awkward and a bit uncomfortable. 3/5 stars

Concept: For a hotel restaurant, it had its own theme and was done well. 4.5/5 stars

Price: Prices seemed in line with similar restaurants. 4/5 stars